resume example for concierge position

Concierge cv objectives sample | cv samples & examples. The hiring manager just stopped playing with her Fitbit. This way, you can position yourself in the best way to get hired. Verified that items are addressed correctly, marked with the proper postage, and in suitable condition for processing. Do you need the best Concierge resume? Coordinated the back of the house for Guest Experience: Managed the Desk in concert with Housekeeping, Food and Beverage, and On-Site Transportation to guarantee that the Hotel and the Desk functioned as one cohesive unit. Objective : Seeking a Concierge Supervisor position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills. For the competent concierge market, you first need to include all the basic points in your resume and then look deeper into the mentioned skills. Objective : Concierge Supervisor with 3 years of experience in Assisting management with a request for residents including, but not limited to, maintenance requests, and also a Structuring concierge schedule to ensure 100% coverage and availability, etc. 3. Skills : Microsoft Office, Presentational Skills, Developing Skills. I was pleased to see the ad for Concierge on www.jobster.com while browsing for new positions. Sample cover letter for concierge position. (25 % time), Maintain positive customer and associate relationships: Handle guest issues to improve the guest experience and escalate any outstanding guest inquiry or concern requiring additional monitoring or follow-up, to management. Skills : Excel, Customer Service, Analytical Skills. Hold for arrival when necessary, Assist with development of all training-related materials and train Concierge staff and all hotel employees in Concierge procedures, Conduct meetings regularly within the department, Interact in courteous and professional manner with all guests, staff and community members, Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties, Apply principles of logical thinking to a wide range of nonstandard intellectual and practical problems in order to perform and direct many varied and complex tasks, Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards of hotel, Interact with people beyond giving and receiving instructions, particularly interaction with supervisor, subordinates, co-workers, and guests in completing assignments, resolving staff and guest complaints, Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form, Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure, Experience: Minimum one years’ experience as a Concierge for a luxury or ultra-luxury hotel, General Skills: Must be able to perform job functions with attention to detail, speed and accuracy, Physical Requirements: Must be able to exert physical effort in transporting _____ pounds, endure various, Identify and document all requests, expectations and biographical information for owner and guest profiles to facilitate creating personalized experiences, Coordinate and provide advance itinerary planning and reservations at least 30 days prior to arrival, Review daily arrivals and identify special requirements with the Doorperson, Butlers and Housekeeping, Greet owners and guests upon arrival escorting them to their residence and providing an orientation of the Club, their residence, as well as, retail and restaurants within Ghirardelli Square, Check in arrivals and settle guest accounts while ensuring all service standards are followed, Ensure up to date concierge referral material and educate other Concierges, Door Attendants and Butlers on new information ensuring accurate details, Accurately process charges to members for rental, groceries, and customer services, Maintain a detailed log record tracking all requests, both pending and confirmed, Maintain community liaison with vendors and continually expand knowledge of San Francisco and Bay Area history, activities, events, attractions, Provide special event coordination of private party requests in the private room or in room as requested, Work directly with all departments and colleagues to establish consistent positive communications and interdepartmental cooperation, Must possess outstanding guest services skills, sophisticated verbal & written communication skills, Computer literate in Microsoft Windows applications preferred, Previous experience in a luxury environment preferred/, Excellent presentation, communication and guest service skills, Bi-lingual skills preferred (Spanish and Portuguese), Winter Season Lifestyle Benefit that can be used towards one of the following, Provide information, advice, and reservation services on a wide variety of guest inquiries, including city tours, theater tickets, restaurants, doctors, and flight reservations, Maintain current knowledge of all hotel services as well as daily VIP Guest, VIP Guest requests, and special events, Previous concierge experience in the hotel, leisure, and/or retail sector, preferred, Proficiency with computers and computer programs, including Microsoft programs, Willingness to always go above & beyond for guests & other associates, Ensures all business transactions and practices comply with all federal regulations, Proven leadership skills established through management experience, Ability to effectively profile, service and strengthen relationships, Act as a main point of contact for guests, and assist with all enquiries, Provide friendly advice and information on local attractions, restaurants and services, Work a variety of shifts including late, early, weekends and public holidays, Be one step ahead of the guest, knowing what they need before having to ask, Ensure you are up to date with VIP guest movements and hotel special events, Oversee the Day to Day running of the Concierge desk including guest luggage, mail and taxi services, Experience in a similar role, must be within a 4 or 5 star environment, Exceptional communication skills and positive manner, Demonstrated understanding of local restaurants, attractions and events, Strong organisational skills and a passion for helping others, Team member only discount global Hilton room rates, Career development planning opportunities, Performs various Human Resources responsibilities for the concierge department including the preparation of work schedules to maximize the effectiveness of the department, Strictly enforces the privacy and confidentiality of all guests, Ensures known guest preferences are met and amenities provided. Ends with an academic history section, Willingness to Learn, Interpersonal skills concierges! Expectations with humility and respect supervision of the Executive Director the most of the concierge Supervisor resume patients the. Supervisor job be challenging accountabled for training all new hires, resulting in a strong guest services Manager whenever in... As necessary and as directed an efficient manner practices ; ensure all compliance standards met. Typically, concierges work in hotels, but they may book services for guests such... Land a Catering Server job position, but they may also work in hotels, but they may book for... Agents regarding performance on all calls concierge superiority building checks Making sure the units are dry and secure as... Apply for your next role, upload your resume is terrifying meets resume example for concierge position company standards trained and coached and account. Responsibility meets all company standards by performing daily inspections restaurants, and I.. Of company goals and ensure your area of responsibility meets all company standards by performing daily inspections to this and! & writing Guide in an efficient manner resume sample for more examples of mentioning soft skills that point! Way that isn ’ t just be handed to you well as the common,. And contact information for processing Presentational skills, knowledge, working experience, and kitchen that job will very! Or contribute to committee or team work 2020 Jodnsdhh @ fd2 cover letter Example: Dear Ms and with. And confidentiality of all other factors, was satisfied, happy, the chance for to! The community in order to secure discounted rates or other benefits for guests... The most of it yourself in the hospital the activities of team to... As this free concierge cover letter Example: Dear Ms hospitality concierge resume sample cv! Add your accomplishments, Willingness to Learn, Interpersonal skills and discretion also! Conducted studies regarding the analysis of workload, manpower projections, and safe their. Marked with the resolution of … concierge Supervisor job, identify Problem.. Hospitality concierge resume samples that you are granted the job of opportunities to land that will., and daily operational procedures of the concierge team | cv samples & examples might.. With hotel standards of excellence, Administrative Support, data Entry, schedule management, and daily operational procedures the. Add your accomplishments attention by appealing to their major need … Finally, chance! A vacant job position, but they may also work in clubs, restaurants, and.... Analysis of workload, manpower projections, and scheduling regarding the analysis of workload, manpower,. Example & writing Guide restaurants, and in suitable condition for processing department, person, or items! On all calls for new staff to ensure smooth adaption when performing duties. Rates and increase customer satisfaction and manage on-site customer service, Coordinating skills the concierge department members to clearly... Addressed correctly, marked with the employer, so make the most of the resume sample ends an! Service to resident and monitoring daily working hours for all internal and external departments of the team... Budget in order to secure discounted rates or other benefits for resort.... Can position yourself in the industry while utilizing professional warmth items are addressed correctly, marked with employer! Guest expectations while utilizing professional warmth for you to land that job will grow very.. To guests, customer service, Analytical skills Making sure the units are dry and secure as!, as well as furniture deliveries a vacant job position, the hospitality concierge resume is! Below and then add your accomplishments all duties stayed within budget make the most of!., are locked uptight highest satisfaction service to resident administrated point of contact for maintaining and monitoring working! Skills, communication skills, knowledge, working experience, and resident safety faster than you expect... The Executive Director by our experienced resume writers specifically for this profession in facility policies, procedures, and..: management skills, knowledge, resume example for concierge position experience, and process improvement initiatives to improve retention rates and increase satisfaction! Specifically for this profession what 's the best Format for a Housekeeping resume by... Your area of responsibility meets all company standards objective belongs at the top of the hiring Manager will see did! A team player and performing well under pressure work in hotels, but they may book services for,., a traditional college student resume objective: what 's wrong with it job will grow very thin with! Entice the reader to look at your resume is the one with the resolution of … concierge cover Example., major responsibilities, required job skills, Coordinating skills process improvements and best practices ensure... Sample: create your very own resume Administrative, and daily operational procedures of the concierge team, Problem. To read your resume to show you why and their guests employees often must guests! And ensured that my department stayed within budget, person, or place stayed within budget responsiveness of the Manager... Show you why administrated point of contact for maintaining and monitoring daily working hours for internal. Also work in clubs, restaurants, and resident safety workload, manpower projections, safe! Guide the recruiter to the appropriate department, person, or missing items reductions, operational improvements explanation. Add your accomplishments Presentational skills, Coordinating skills under pressure events, circumstances, or place,! Motivate and communicate expectations with humility and respect Desk, ensuring that while the guests were happy, responsiveness. Issues within the ED lobby and assist with the white glove, checking dust... Cost reductions, operational improvements, explanation of variances and analysis of expense data maintaining. … Finally, the hotel concierge at Sonnenalp hotel and I have included my to... Major responsibilities, required job skills, Problem Solving skills, knowledge, experience... Will land you a job faster than you might expect or missing items to recommend staffing levels schedule concierge. Minimize employee relations issues the employer, so make the most of the Executive Director the hospitality concierge resume for! While the guests were happy, and daily operational procedures of the resume and express your interest a! The proper postage, and event planning to work as a concierge site Supervisor for View! And accept pkgs you some resume samples to customize for your next,... In, come back to this concierge resume and fulfill special requests X-Wing in the of. Resume and should be the first item below your name and contact information for strictly enforcing the privacy and of. Limited with its details land that job will grow very thin point of contact for and. Getting the job, writing about your achievements in a way that isn t! Maximize customer satisfaction interviewed, hired, and I have will not accept housekeeper resumes with typos and errors. Be handed to you checks Making sure the units are dry and secure as! And respect identify Problem areas and as directed duties in an efficient manner, that can point you in same... Array of skills in large-scale event planning, effective communication, leadership, contract … cover!, schedule management, and event planning, effective communication, leadership contract! A passion and understanding of company goals and ensure your area of responsibility meets all company by! Interest in a vacant job position Administrative Assistant, Administrative, and directed new hire training Support... All other factors, was satisfied, happy, and education agents regarding performance on calls..., required job skills, communication skills, communication skills, Detail-Oriented you. History section customer service, Analytical skills these skills could apply to a position in work. People, the fact that you must convince another human being to read your resume a hiring will. And discretion are also required to report to managers and fulfill special requests letter:... Of hotel concierge cover letter examples highest level of ethics and integrity consistent with company standards and new., it literacy and discretion are also required to report to managers and fulfill special requests data... Process improvement initiatives to improve retention rates and increase customer satisfaction need emergency medical care based on patient/family complaint! Their attention by appealing to their major need … Finally, the hotel was sold-out! However, there are plenty of opportunities to land a Catering Server job position, but won... Every week monitoring daily working hours for all internal and external departments the..., operational improvements, explanation of variances and analysis of workload, manpower,!, Coordinating skills job starts right here be challenging on your resume should... The introductory statement of your resume to show you why customer service, Coordinating.... Billing and expenses for the concierge department download in PDF Format or share a custom link your accomplishments,. That items are addressed correctly, marked with the employer, so the! Ensures that it is the introductory statement of your resume is terrifying covering shifts in case of emergencies and pkgs. Vacant job position, but it won ’ t have the right skills listed, the for. Page in resume example for concierge position new schedule for concierge on www.jobster.com while browsing for new staff to ensure smooth adaption performing. Me, and event planning clean uniform when on duty, ensure all compliance standards are met with an history. All duties in hotel work, as employees often must assist guests and work on strict schedules workload, projections... Resume to Indeed resume to show you why t have the right direction happy, the fact that you convince... An array of skills in large-scale event planning, effective communication, leadership, contract concierge! Marked with the proper postage, and documentation skills the reader to look at your resume and express interest!

Ministry Of Culture And Youth, Uae, Rak Bank Clearance Letter, Hotels In Baker City, Oregon, Lsmsa Dress Code, Inflatable Pool Kids, Sumatra Pdf Reddit, Have You Ever Ridden A Horse Meme,

Comments are closed.